"my experience at this complex has been great so far. i love the location and the apartment amenities. there’s so much to do within a short walk or drive. despite it being in the city, the complex is pretty quiet which is an added bonus"
"The property management has been very prompt and friendly. I get responses to my emails or calls in the same day, if not within the hour. I have been loving the new amenities so far, especially the gym and printing center!"
"My experience so far has been great ! The staff is very helpful and responsive. They always greet you with a positive demeanor. I also think it’s great that they know everyone in the building by name ."
"I absolutely love living at Alexan Avondale! I have only lived here for two weeks and my experience so far has been amazing. The staff are lovely, know me by name, and exhibit the best customer service. The amenities and location are also a huge plus."
"We have been residing in our apartment for 2 days already and things are feeling much better than the nightmare we went through at our previous apartment. The staff here is very understanding and patient, so I don't think we will be running into any issues here. We are definitely looking forward to enjoying the amenities here, because there are so many. Also just to add the building is clean and smells so good."
"This community is amazing, everything is modern and new, the amenities are awesome and the front office staff are great! They really thought of the smallest details to make this a great place for residence to live."
"One of the best experiences I've ever had at an apartment community/complex. The entire staff has been extremely helpful and nice to us as we moved in.
Special shoutout to Janelle, she has been incredible! She made the tours so much fun and has been there for us every single step of the way. She would put down anything that she was doing just to help us out!"
"Our experience with the community staff has been an overall positive experience. Since moving in we have had some bumps in the road that were quickly resolved by our community team. The Alexan’s choice to team up with Covernetwork is one we are thankful for. Covernetwork’s customer service has gone above and beyond to fix any connectivity issue we have encountered thus far. The building, amenities and our new apartment layout are very well thought out and an excellent use of space. We are always greeted with a smile and hello by the friendly faces throughout the building. This community is welcoming and we are happy we chose to live at Alexan Avondale."
"So far so good! We've been very impressed with the responsiveness of the community administration and the amenities. Our unit is sleek and clean. Some of the internet connectivity and services were spotty at first but again, we've had superior customer service in aiding with those issues."
"Alexan Avondale is the best! I just love it here. Avondale is the perfect location! This property has amazing amenities, and a lovely staff. Would HIGHLY recommend this be your next place to call home."
"I love the property and the staff. The building does have its quirks and I noticed there may have been a few rush jobs and in some apartments it shows.
Communication could be better as far as newsletters and such. Also covid friendly resident events would be nice."
"Absolutely love this place! It’s absolutely quiet and offer amazing amenities! You will fall fall in love with your space and everything this place has to offer! The location is also pretty awesome as well!"
"Janelle & Leila had my experience wonderful, from the time I toured Alexan to move-in day! I’m in love with my new apartment and cannot wait to enjoy the amenities and get to know the area better! I truly love it here"
"Alexan Avondale have gave me a great experience. The staff is very friendly & helpful. I’m very grateful for the assistance Carrie gave throughout the move in process. I’m happy I decided to go with this property."
"Y’all made the move-in process so easy for us! Thank you for being so sweet every time we see y’all. Your services are the BEST when it comes to solving any issues we have in our dwelling. Can’t thank y’all enough!!"
"Perfect! Every one was so kind and very helpful. The team all worked very hard together to make sure I was satisfied and secured with my move in! The community is beautiful and I am in love with my new home. Carrie was phenomenal! From the first day I walked in, for a month and half she has held my hand through this process! Thank you so much!!!!!"
"One of the best place I've ever rented. I love everything about my new place. It's a modern and upgraded facility. The best management and affiliates I've ever worked with. Walking distance to most convenient stores and restaurants. Security is at it's best."
"Everything in my unit works great and the staff is always super helpful. Thank you for making this community welcoming, I have all the confidence that there’s a team who cares about the community. Keep up the good work!"
"My apartment is beautiful and practical. The designers seemingly thought of everything. The building is quiet all day - a crucial component as I work from home. Building management does a good job of communicating updates."
"Nice apartment but very pricey. Application process was a little long but the people who work here are very friendly. I moved in during their construction process so there have been minor disturbances including fire alarms randomly going off."
"The great customer service is what got me to apply and move. When so many steps had to be completed & the process was frustrating, I kept moving forward with process bc the customer service from Carrie was awesome."
"So far, it has been a great experience in apartment living. I have been a homeowner since 1985 and now being introduced to apartment life it has been a pleasurable experience with the folks here at Alexan Avondale Apartments.
Thank you Janelle, Carrie and Paul for your help and sort as i6 get used to this change in my life. You guys ate great!"
"Relocating to the Alexan Apartments in East Decatur has been a great experience. I chose this location because of its proximity to highway (both hwy 78 and 285) as they offfer quick access to the airport; the the apartment is also in close proximity to the city of Atlanta, and if traveling to the city is feels like too much of an effort, Downtown Decatur offers a substantial amount of entertainment approximately 2 miles away from Alexan.
The living conditions for this apartment complex are clean and hospitable with enough amenities to keep one occupied. The rooms are spacious and staff are all accommodating. The neighborhood is in close proximity to many eateries, breweries and distilleries, with a variety of cuisines to choose from. I am sure anyone who chooses to move into this community will enjoy the aesthetics and the embrace of this community."
"Both the staff and the apartment community are great. I’ve had nothing but wonderful customer service since living here. The amenities are great and the location is great, close to a lot of restaurants and downtown Decatur."
"I am in love with my new place, the personnel is very attentive and kind, the apartment is beautiful and perfect for our family. The amenities are amazing, my daughter is in love with creative studio. Definitely our perfect home 😊"
"I have finally found a place to call home! My husband and I moved to Atlanta from Biloxi recently and we had been searching for this perfect place to call home! The staff members are super friendly and very professional. Meeting Janelle and Carey on my first visit made the decision to live here super easy. They answered all my questions without a doubt nor hesitation. They went above and beyond to comply to my requests. Moving has been super easy and security is at its best in this community. On top of cameras everywhere, we have an onsite gardian who is also very professional and friendly. I had no problem living my car full of boxes the first night we moved in because we were so tired to unload the car. Management answers to our request and issues in a timely manner and make sure that we are feeling like home. I am looking forward to enjoy my stay in this community for a long time with so much to do and many interesting amenities :)"