"Love the property management team but the property itself is beautiful on the outside but with numerous issues on the inside. We were excited for all of the amenities offered but soon after we moved in we realized the apartment is too small for us. We don’t like the internet. The doors and elevators are always jammed or not running."
"Just moved in. The leasing agents have been great…very friendly and helpful. The broken elevator made move-in day very tedious, but thankful there a two more to ensure accessibility. I’ve never stayed in a complex that I’ve felt comfortable using the amenities right away…but Alexan’s amenities are nice and currently kept up nicely so I love it."
"I’m so excited to have moved in here! First, when I arrived for move-in, everyone one form the maintenance staff to leasing agents and the management team is so kind and helpful! My wifi was already set up when I arrived, and my apartment was in perfect move in condition! I love how quiet it is out here! I can definitely sense that this place is perfect for professional students , who need convenience and quiet. It’s also so many great amenities that I look forward to using! I’m so happy I’ll be living here!"
"The staff is very friendly and quick to support you with whatever you need. The people who live here are super friendly and welcoming. I’ve met some of my new best friends living here. You actually talk to your neighbors and they are there for you if you need them."
"I like my stay at Avondale so far, the staff is helpful and the building is kept very clean. I have yet to enjoy the amenities but the clubhouse/pool area looks amazing. Fetch is also a great service!!"
"Staff is kind, amenities are lovely, it is just the building has some things it needs fixed up.
There is a sewage smell on floors 1-5 that is overwhelming, the kitchen sinks have a bad odor no matter what you do, and some residents lack the common decency to not leave trash and dog waste around/in the property."
"Alexan Avondale is an awesome place to live. I love all the great amenities. It's the best!!! The apartments are spacious and with lots of cabinet spaces. The staff are wonderful and extremely helpful. I found my forever home!!!"
"As much as we love our beautiful apartment and the amazing amenities, our experience here as residents so far has not been the best. These apartments were clearly not constructed for quality. The plumbing is not so great. There is an awful sewage smell that lingers in the halls of the building and comes out from the kitchen sink. We were told by maintenance there’s nothing they can do about the smell. The walls are also very thin and we’ve received a few noise complaints and a lease violation notice for excessive noise for basic everyday living (Walking, Talking, Breathing etc.) Although the leasing office addressed our concerns and told us not to worry, it still feels as if we have to walk on eggshells in our own home."
"The people are nice and the staff is friendly. Fetch has its pros and cons, but overall this place is nice and clean. I do wish there were more dog bag spots outside, that would be more convenient when taking our dog out. We've also noticed some dog poop right next to the dog bag spot and find that a bit ridiculous."
"Pretty cool neighborhood, when I moved in though the admin said my mom acted like a child. My mom is a 59+ year old foreign speaker that dropped off a cashiers check. Her exact words” was that your mom that dropped off the check? She’s so cute, it was like a kid being nervous to come inside and talk. So funny cause it’s exactly like a kid” Yes she may have been nervous or trying to speak English well enough. But insulting someone’s parents intelligence the first time you meet them is cruel and disrespectful. How would you feel if someone said your parent behaves like a child? This was the first physical interaction I had with someone that worked at the community- she helped move us in. Stuck with me for the past 90 days - foreign people deserve courtesy and respect even if you think it’s below you. Other than that, community is well kept and easy to commute from. I really like the balcony and islands in the kitchens."
"Thus far our experience has been great! The community is well kept by staff with the exception of a few neighbors leaving trash here and there. The only issue that needs resolving at this time is the WiFi connection. This particular complex uses Cover Network and our network continuously runs slow. In addition, there isn’t a way to increase speeds."
"I love everything about the community! It’s a safe, quiet, and beautiful place to live! I will rate it 5 stars every time because of the amazing layouts, the great amenities, and peaceful atmosphere!"
"I have been absolutely loving living at Alexan Avondale. The location is great. The pool is also so nice. I work from home so its nice to have a nice pool and gym at my disposal. There are always employees cleaning and maintaining the grounds, areas are kept very clean. Two months in and I am very happy with the decision to live here with my small family."
"Great place to live. The amenities are impressive, always clean, and smells amazing. Several unexpected amenities like a recording studio and arts & craft room. Safe garage secured parking. The staff are attentive and follow up with your request. Huge square footage in my apartment. I would recommend this place to anyone looking in this area."
"Love the place. Sometimes the internet skips out, but it’s an overall great place.
Used the grill for the first time a couple of weeks ago and it was fun. Also, the front desk folks are super friendly."
"The finishes and amenities at the Alexan are the nicest I’ve ever seen in an apartment complex. Relaxing at the pool feels like you’re at a resort. The folks at the front desk are extremely friendly and helpful. I’ve honestly never felt more at home."
"Love it here!!! The staff and amenities are great. The price has been unbeatable and it’s a great area! I love how the staff listens to any issues or concerns and tries their best to correct them. Everyone here is super sweet!"
"The units are spacious and upscale. Love the amenities and all the outdoor space. All the neighbors I’ve met so far have been warm and friendly. One of the best features is the location and walkability to Marta and all my favorite restaurants and breweries."
"So excited about moving in this month! Perfect fit for me, no issues upon move in! The community is super peaceful but it has a great vibe. Can't wait for the summer here, moved in at the perfect time!"
"Great location and very clean! Recommend for young professionals looking for a spot close to good food and a quite location. There could be a better place to take your dog but Oakhurst dog park is really close by."
"I absolutely love it here!! Everything is clean, the amenities are pretty top notch, and it’s located by pretty much everything! My friends and family can’t believe how close I am to so many restaurants and shopping plazas. Alexan Avondale is perfect!"
"We love living at Alexan Avondale. Our neighbors and the staff are friendly, maintenance is very responsive, there is minimal noise, the amenities are awesome, and our apartment is very nice. We feel at home here. Janelle and Paul have been amazing since our original tour!"
"My experience has been great since the first day , I’ve toured. The staff is very friendly & helpful. They are always available to answer calls & assist with needs . There’s no noise from apartment to apartment . At times , I barely believe anyone lives here other than myself. The halls are always clean & the park garage. The neighbors are friendly, but as I said I barely see them. I love all the amenities, especially the art room."
"It's been amazing and the most comfortable stay!\ I truly love the management team at Alexan Avondale. They are very professional and make me feel like home. They are attentive to the guest request and reply within minute.
The place is very clean and concierge very efficient."
"Overall we like it here, but the common spaces are not frequently maintained, there is broken glass on the garage floors, the garage mirrors for the corners are constantly moving to the wrong angles, and the elevators have broken down several times in the first 3 months the building has been occupied. Additionally, they sent out an email stating that there had been criminal activity in the garage, but when I called the office to ask for details they claimed that this was a generic email for all properties in the area, and that they would neither confirm or deny anything had happened."
"I fell in love when I first visited. On the tour I noticed a cabinet not attached in the bathroom, a little peculiar for brand new place. I was told it would be fixes. I rented that unit and when I opened that cabinet it came off. On move in day the elevator I needed was down so a 2 hour move took all day which was really exhausting having to come from one side of the building to the next. To make matters worse while moving as we exited my unit to get more items we're approached by a female in a hair bonnet and pj's at 1pm on a Sunday asking us to hold down the noise because her baby just went to sleep. My boyfriend told her we're moving and there will be noise, again she insisted that we keep it down and him being the professional person that he is reiterated his statement and she walked away. I reported it to Lela immediately because no one is going to tell me to keep it down in the middle of the day when I'm paying almost $2000. Not a good start and a long lease seems like."
"my experience at this complex has been great so far. i love the location and the apartment amenities. there’s so much to do within a short walk or drive. despite it being in the city, the complex is pretty quiet which is an added bonus"
"The property management has been very prompt and friendly. I get responses to my emails or calls in the same day, if not within the hour. I have been loving the new amenities so far, especially the gym and printing center!"
"My experience so far has been great ! The staff is very helpful and responsive. They always greet you with a positive demeanor. I also think it’s great that they know everyone in the building by name ."
"I absolutely love living at Alexan Avondale! I have only lived here for two weeks and my experience so far has been amazing. The staff are lovely, know me by name, and exhibit the best customer service. The amenities and location are also a huge plus."
"We have been residing in our apartment for 2 days already and things are feeling much better than the nightmare we went through at our previous apartment. The staff here is very understanding and patient, so I don't think we will be running into any issues here. We are definitely looking forward to enjoying the amenities here, because there are so many. Also just to add the building is clean and smells so good."
"This community is amazing, everything is modern and new, the amenities are awesome and the front office staff are great! They really thought of the smallest details to make this a great place for residence to live."
"One of the best experiences I've ever had at an apartment community/complex. The entire staff has been extremely helpful and nice to us as we moved in.
Special shoutout to Janelle, she has been incredible! She made the tours so much fun and has been there for us every single step of the way. She would put down anything that she was doing just to help us out!"
"Our experience with the community staff has been an overall positive experience. Since moving in we have had some bumps in the road that were quickly resolved by our community team. The Alexan’s choice to team up with Covernetwork is one we are thankful for. Covernetwork’s customer service has gone above and beyond to fix any connectivity issue we have encountered thus far. The building, amenities and our new apartment layout are very well thought out and an excellent use of space. We are always greeted with a smile and hello by the friendly faces throughout the building. This community is welcoming and we are happy we chose to live at Alexan Avondale."
"So far so good! We've been very impressed with the responsiveness of the community administration and the amenities. Our unit is sleek and clean. Some of the internet connectivity and services were spotty at first but again, we've had superior customer service in aiding with those issues."
"Alexan Avondale is the best! I just love it here. Avondale is the perfect location! This property has amazing amenities, and a lovely staff. Would HIGHLY recommend this be your next place to call home."
"I love the property and the staff. The building does have its quirks and I noticed there may have been a few rush jobs and in some apartments it shows.
Communication could be better as far as newsletters and such. Also covid friendly resident events would be nice."
"Absolutely love this place! It’s absolutely quiet and offer amazing amenities! You will fall fall in love with your space and everything this place has to offer! The location is also pretty awesome as well!"
"Janelle & Leila had my experience wonderful, from the time I toured Alexan to move-in day! I’m in love with my new apartment and cannot wait to enjoy the amenities and get to know the area better! I truly love it here"
"Alexan Avondale have gave me a great experience. The staff is very friendly & helpful. I’m very grateful for the assistance Carrie gave throughout the move in process. I’m happy I decided to go with this property."
"Y’all made the move-in process so easy for us! Thank you for being so sweet every time we see y’all. Your services are the BEST when it comes to solving any issues we have in our dwelling. Can’t thank y’all enough!!"
"Perfect! Every one was so kind and very helpful. The team all worked very hard together to make sure I was satisfied and secured with my move in! The community is beautiful and I am in love with my new home. Carrie was phenomenal! From the first day I walked in, for a month and half she has held my hand through this process! Thank you so much!!!!!"
"One of the best place I've ever rented. I love everything about my new place. It's a modern and upgraded facility. The best management and affiliates I've ever worked with. Walking distance to most convenient stores and restaurants. Security is at it's best."
"Everything in my unit works great and the staff is always super helpful. Thank you for making this community welcoming, I have all the confidence that there’s a team who cares about the community. Keep up the good work!"
"My apartment is beautiful and practical. The designers seemingly thought of everything. The building is quiet all day - a crucial component as I work from home. Building management does a good job of communicating updates."
"Nice apartment but very pricey. Application process was a little long but the people who work here are very friendly. I moved in during their construction process so there have been minor disturbances including fire alarms randomly going off."
"The great customer service is what got me to apply and move. When so many steps had to be completed & the process was frustrating, I kept moving forward with process bc the customer service from Carrie was awesome."
"So far, it has been a great experience in apartment living. I have been a homeowner since 1985 and now being introduced to apartment life it has been a pleasurable experience with the folks here at Alexan Avondale Apartments.
Thank you Janelle, Carrie and Paul for your help and sort as i6 get used to this change in my life. You guys ate great!"
"Relocating to the Alexan Apartments in East Decatur has been a great experience. I chose this location because of its proximity to highway (both hwy 78 and 285) as they offfer quick access to the airport; the the apartment is also in close proximity to the city of Atlanta, and if traveling to the city is feels like too much of an effort, Downtown Decatur offers a substantial amount of entertainment approximately 2 miles away from Alexan.
The living conditions for this apartment complex are clean and hospitable with enough amenities to keep one occupied. The rooms are spacious and staff are all accommodating. The neighborhood is in close proximity to many eateries, breweries and distilleries, with a variety of cuisines to choose from. I am sure anyone who chooses to move into this community will enjoy the aesthetics and the embrace of this community."
"Both the staff and the apartment community are great. I’ve had nothing but wonderful customer service since living here. The amenities are great and the location is great, close to a lot of restaurants and downtown Decatur."
"I am in love with my new place, the personnel is very attentive and kind, the apartment is beautiful and perfect for our family. The amenities are amazing, my daughter is in love with creative studio. Definitely our perfect home 😊"
"I have finally found a place to call home! My husband and I moved to Atlanta from Biloxi recently and we had been searching for this perfect place to call home! The staff members are super friendly and very professional. Meeting Janelle and Carey on my first visit made the decision to live here super easy. They answered all my questions without a doubt nor hesitation. They went above and beyond to comply to my requests. Moving has been super easy and security is at its best in this community. On top of cameras everywhere, we have an onsite gardian who is also very professional and friendly. I had no problem living my car full of boxes the first night we moved in because we were so tired to unload the car. Management answers to our request and issues in a timely manner and make sure that we are feeling like home. I am looking forward to enjoy my stay in this community for a long time with so much to do and many interesting amenities :)"